Welcome to www.kretanova.com. We are committed to responsible data management and the protection of your privacy. The following is our Privacy Policy that explains how we collect, use, disclose, and protect information when you access www.kretanova.com and purchase any product through our e-commerce website. By accessing our Site, you agree to this policy.
1. Information We Collect
1.1 Personal Information
• Identity Data: name, username and others like that.
• Contact Data: Email address, postal address, telephone numbers
• Financial Data: payment details about method (credit and debit card detail).
1.2 Account Information
• Login Details: username, password and details about your account settings.
• Purchase History: information recorded from your order transactions.
1.3 Technical Data
• Information about your device: such as your IP address, device kind, operating system and browser details.
• Usage Data: how you use our Site and any products and services you may be using
1.4 Marketing and Communication Preferences
• Preferences: Your preferences, for example, in receiving marketing messages or other information from us.
2. How We Use Your Information
2.1 To Provide and Manage Our Services
• Order Processing: To process orders, payments, and deliver products.
• Account Management: To manage your user account including processing returns and refunds.
• Service Updates: To provide you with information on administrative messages, policy updates, and order confirmations where such annotations apply.
• Customer Support: To reply to your inquiries and request, feedback.
2.4 Marketing and Promotional
• Offers and Promotions: Reach out for promotional messages in regard to products, services, and offers.
• Personalized Advertising: Serve you by providing advertisements that we think you might be interested in.
2.5 Protection to Our Business
• Fraud Prevention: To detect and prevent potentially prohibited or illegal activities and to enforce terms and conditions.
• Legal Compliance: To comply with laws, and to ensure that laws are.
3. How we Disclose your Data
3.1 Service Providers
• Third-Party Vendors Sharing information with third-party vendors, the company may engage to provide services on your behalf, subject to such third parties’ commitment of confidentiality of information. This includes payment processors, shipping companies, and email service providers.
3.2 Business Transfers
• Mergers and Acquisitions Disclosures in connection with any merger, acquisition, reorganization, or divestiture.
3.3 Legal Compliance
Regulatory Obligations: we may share data in response to law or a valid request by public authorities.
3.
• Group Companies: To share information with our affiliates under the same privacy practices
3.5 With Your Consent
• User Requests: To share information with your express consent or instructions
4. Data Security
We implement adequate security measures to ensure that all your personal information is protected from unauthorized access, alteration, disclosure, or destruction. However, remember that no system is 100% secure, and so your information may be seen anywhere outside our premises.
Depending on your jurisdiction, you may have the following rights:
• Access: The right to request a copy of the personal data that we hold about you.
• Correction: The right to update or amend any inaccurate or incomplete data.
• Deletion: The right to ask us to or delete the personal data we hold about you, subject to legal minimum retention requirements.
• Objection: The right, at any time, to object to us processing your personal data in any particular way
• Restriction: The right to request the limitation of how we use your data.
Exercise any of these rights by contacting us: [support@kretanova.com]
6. Links
Our Site may contain links to other sites that are not operated by us. We are not responsible for the content or privacy practices of these external sites. It is your responsibility to review their privacy policies before disclosing any personal information.
7. Changes to This Privacy Policy
It’s possible that we do update the Privacy Policy from time to time, and we will notify you of such updates by posting the changes on this page and revising the effective date. We encourage you, therefore, to visit this page from time to time in order to know how we are protecting information.