1. Introduction
For the purpose of these Terms and Conditions, The term “we”, “us”, “our” used anywhere on this page shall mean Kretanova, a brand registered under Raj Corporation. Your use/access of our website and/or purchase of our products constitutes your agreement to comply with and be bound by the following Terms and Conditions. Please read them carefully.
2. Company Information
Brand Name: Kretanova
Registered Under: Raj Corporation
GST NO.- 08AKCPR5129H1Z1
Address: Plot No. A-78, Manglam Balaji City, Sirsi Road, Bindayaka, Jaipur (Raj.) – 302012
3. Product Descriptions
We try to ensure that all information, including product descriptions, images and prices of products, appearing on the Site is as accurate as possible. However, we cannot guarantee that product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product offered by Kretanova is not as described, your sole remedy is to return it in unused condition.
4. Orders and Payment
Order Acceptance: All orders placed through the service are subject to acceptance by Kretanova. We may refuse or cancel any order at any time and in our sole discretion.
Payment: You must pay for your order immediately upon submission of your order. We accept several forms of payment, including credit/debit cards and other forms of payment specified on our site.
5. Shipping and Delivery
Shipping Costs: Shipping costs will be calculated and presented at checkout.
Delivery Time: We can only provide an estimated delivery time at the time of checkout, but we cannot guarantee dates of delivery. Circumstances beyond our control may cause delays.
6. Returns and Refunds
Return Policy: If for any reason you are not satisfied with the product you have ordered, please contact our customer service representatives within 7 days of receipt of your order to initiate the return process. All returns must be in their original, unused condition.
Refunds: After receiving and inspecting the returned product, a refund will be issued. Shipping costs aren’t refundable.
7. Limitation of Liability
To the extent permitted by the law, Kretanova and Raj Corporation shall not be liable for any indirect, incidental, consequential damages arising from or in connection with the use of our products or services.
8. Changes to Terms
We reserve the right to change these Terms of Use from time to time without notice. Changes will be posted on our website, and your continued use of our website and/or services will signify your acceptance of the revised Terms of Use.
9. Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising under or in connection with these Terms and Conditions shall come within the exclusive jurisdiction of the courts at Jaipur, Rajasthan.
10. Contact Us
In case of any question or concern regarding these Terms and Conditions, you are free to contact us on:
Email: support@kretanova.com
Address: Plot No. A-78, Manglam Balaji City, Sirsi Road, Bindayaka, Jaipur (Raj.) – 302012